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My pc downloaded some auto updates the other day. Since starting last pass I have been dilligently changing my pwords to complex auto generated ones and then recording in last pass.

Today I wanted to log into last pass to get my email password. Even though I was entering the correct password(I keep the typed Last pass pw by my keyboard), it kept saying that it didn't recognize my device and I need to check my email to log into last pass.

However I can't check my email because it is stored in last pass. I am DONE with this!!!

Product or Service Mentioned: Lastpass Password Management Software.

Reason of review: unreliable service.

Monetary Loss: $12.

Preferred solution: I want everyone to know buyer beware. This happened to me and I didn't do anything wrong.

Company wrote 0 public responses to the review from Oct 22, 2016.
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Salt Lake City, Utah, United States #1232206

+1. I kept getting told I do not have the LastPass plugin for Chrome, and that my master password is incorrect.

Both completely false!

After trying to remove and reinstall the plugin, i was told again that the plugin is not installed. Good riddance

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