Contact LastPass Customer Service
LastPass Phone Numbers and Emails
Toll-Free Number:
-
(800) 830-6680
Sales/ Reservations:
-
(833) 854-6520
LastPass Emails:
LastPass Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LastPass Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LastPass is 8008306680. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as LastPass may ask you for the following information to identify you as a customer: first and last name, email or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
LastPass Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call LastPass is 8008306680. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as LastPass may ask you for the following information to identify you as a customer: first and last name, email or customer id or account no.
People call LastPass mainly because of account, request for information and product/ service.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact LastPass is support@lastpass.com. 66% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
LastPass Website:
LastPass Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Other Locations:
LastPass Technologies Canada ULC
410 Charest Est, Ste 250
Quebec City, QC G1K 8G3
LastPass UK Ltd.
5 New Street Square
London EC4A 3TW
United Kingdom
LastPass Australia Pty. Ltd.
Level 17 Angel Place
123 Pitt St.
Sydney, NSW 2000
How Good is LastPass's Customer Service?
Summary of LastPass Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LastPass?
Account Question:
- “I can’t login to the account and to the support”
- “Login issue!”
- “Password help”
Request for Information Question:
- “Need help putting LastPass on my phone and iPad”
- “Support”
- “Can't update billing information”
Product/ Service Question:
- “Won’t work using chrome on iphone”
- “Don’t have access to email to verify my lastpass”
- “No problem my pixel 3a was on LastPass view when trying to access via my windows 10 computer”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel subscription”
- “Renewing issues”
Payments and Charges Question:
- “Payment email notice”
- “A charge on my credit card I don’t recognize”
- “Get into LastPass to send a payment through please call me”
Return/ Replace Question:
- “Change billing credit card”
- “Need to change credit card number for auto renew. Online support won't accept my phone number”
- “I am using the using the correct password but I can't login”
Website/ Application Question:
- “Unable to complete website payment for new account”
- “Can’t launch websites thru LastPass.”
- “Install last pass!”
Staff Question:
- “Customer service”
- “Discontinue service”
- “Pay for premium service”
Cards Question:
- “To STOP blocking the Three Credit bureau’s from doing checks to allow me get a credit card”
- “Can't enter in my credit card information”
- “Update credit card payment”
Refund Question:
- “Refund required”
- “Refund”
- “To get a refund not satisfied with customer service”
Shipping and Delivery Question:
- “I cannot get the remote control button when I'm in a meeting”
Other Question:
- “Issues”
- “Not autofilling”
- “Statue user”
Compare LastPass Customer Service To
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