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Hello, I can't get into retrieve my passwords because I do not remember my masterpassword. My email is larah@riskadvice.com. I'd appreciate any help. Right away! I have loved using this product but not this part when the main reason for it is to help you get onto...
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Company wrote 0 private or public responses to the review from Nov 20.
#1404386
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Tried using LastPass for a couple of my email accounts, used the password generator and set up the password for my 1st account, for my 2nd account I used a different password and when it prompted me to save I didn't realize that it would overwrite it. When I did it was...
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Company wrote 0 private or public responses to the review from Oct 29.
#1390963
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I don't know why they have to make so hard going back and forth with emails. If I could only speak with someone live I would have explained my situation in less than 5 minutes. I renewed lastpass because I have a lot of information I need in my account. I normally use...
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Company wrote 0 private or public responses to the review from Oct 08.
2.5
#1376621
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Its taken days to try and resolve a simple issue since it takes in excess of 24 hours to get a reply to questions one the case has been opened and then the reply makes no sense. This could have been resolved very quickly in a phone conversation but its almost...
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Company wrote 0 private or public responses to the review from Sep 19.
I didn't like
  • Customer support
#1360368
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LastPass - Charge card

$12 on charge card. What is this charge for?
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 26.
#1366870
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Since they don't give or have any customer service there is no point to this review, this review is worthless. What is the point of web-based program that has no customer service, anyway? Without LASTPASS working I can't do anything with websites that require a...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 26.
#1366508
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After two years of service, I cannot log in, my vault is empty, and there's no way to retrieve it. There is no chat to reach anyone . The site just takes you in a circle. Now I'm missing all my passwords that you all are supposed to protect. What are we going to do to...
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Company wrote 0 private or public responses to the review from Aug 20.
Anonymous
Annoyed

Havent used service for 2 years. I have Keeper. These idiots billed me again. Try to call and they say they cant help on the phone, you have to contact them digitally. Scammme...

1.0
I liked
  • It worked great for 2 years
I didn't like
  • It stopped working after 2 years
#1334296
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I signed up two weeks ago.... and have spent much time since trying to download the Last Pass app to my computer, transfer files, and reach customer service. It's now Labor Day weekend and their servers are down and no one is at customer service. I don't know why some...
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Company wrote 0 public responses to the review from Sep 02.
1.1
I didn't like
  • Customer service
#1344979
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LastPass - Locked out of my account

Opened up a ticket last night and still no response.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 16.
#1331135
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Contact LastPass

Mailing Address:
LastPass
8315 Lee Highway Suite 501
Fairfax, VA 22031
USA
Phone:
(800) 830-6680
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LastPass - Just purchased but can’t get in

Need to email customer care
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 07.
#1348857
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