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After two years of service, I cannot log in, my vault is empty, and there's no way to retrieve it. There is no chat to reach anyone . The site just takes you in a circle. Now I'm missing all my passwords that you all are supposed to protect. What are we going to do to...
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Anonymous
Annoyed

Havent used service for 2 years. I have Keeper. These idiots billed me again. Try to call and they say they cant help on the phone, you have to contact them digitally. Scammme...

1.0
I liked
  • It worked great for 2 years
I didn't like
  • It stopped working after 2 years
#1334296
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I signed up two weeks ago.... and have spent much time since trying to download the Last Pass app to my computer, transfer files, and reach customer service. It's now Labor Day weekend and their servers are down and no one is at customer service. I don't know why some...
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1.1
I didn't like
  • Customer service
#1344979
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Have used for several years,,,,a real pain in the *** This weekend went to logon to product. Got continuous indication that master password I was entering was incorrect. Spent 4 of my hours on 4 different of my iPad/iPad devices to resolve. Tried to call them, no phone...
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#1304937
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LastPass - Locked out of my account

Opened up a ticket last night and still no response.
#1331135
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LastPass - Just purchased but can’t get in

Need to email customer care
#1348857
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Its taken days to try and resolve a simple issue since it takes in excess of 24 hours to get a reply to questions one the case has been opened and then the reply makes no sense. This could have been resolved very quickly in a phone conversation but its almost...
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I didn't like
  • Customer support
#1360368
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LastPass - Paid for premium Account never upgraded

LastPass - Paid for premium Account never upgraded
I paid to upgrade to premium 6 days ago lastpass don't reply to emails their Web form point of contact dosent workand just sends you an error. Google play say contact them direct (they don't reply) I need to dispute my credit card
#1268477
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The only thing that went easily about LP was the download. The first clue that things were off was when the used my email as user name. After that everything was *** Extremely difficult to make it do anything. It trashed the very first site I tried to add. Now I can't...
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#1280826
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after changing my password i can not login it said to revert to old password ..i did it did not work the product does not work ... do not use it .. you are going to lose all your data you are going to lose all your data you are going to lose all your data they do not...
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1.5
#1271855
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Contact LastPass

Mailing Address:
LastPass
8315 Lee Highway Suite 501
Fairfax, VA 22031
USA
Phone:
(800) 830-6680
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Lastpass is great, just remember to remember all of your passwords, because when you need them, lastpass won't work. Setup a strong password for your email? Oh, lastpass will demand your email when logging in from a new machine. Better write all your passwords on...
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Anonymous
David

I have never had to log on to my e-mail to use lastpass. Perhaps you set it up that way for security purposes.

#1100510
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