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LastPass - Paid for premium Account never upgraded

LastPass - Paid for premium Account never upgraded
I paid to upgrade to premium 6 days ago lastpass don't reply to emails their Web form point of contact dosent workand just sends you an error. Google play say contact them direct (they don't reply) I need to dispute my credit card
#1268477
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The only thing that went easily about LP was the download. The first clue that things were off was when the used my email as user name. After that everything was *** Extremely difficult to make it do anything. It trashed the very first site I tried to add. Now I can't...
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#1280826
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after changing my password i can not login it said to revert to old password ..i did it did not work the product does not work ... do not use it .. you are going to lose all your data you are going to lose all your data you are going to lose all your data they do not...
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1.5
#1271855
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Lastpass is great, just remember to remember all of your passwords, because when you need them, lastpass won't work. Setup a strong password for your email? Oh, lastpass will demand your email when logging in from a new machine. Better write all your passwords on...
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Anonymous
David

I have never had to log on to my e-mail to use lastpass. Perhaps you set it up that way for security purposes.

#1100510
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Lastpass refuses to help after months of complaining I have contacted them over 20 times and reported them to the BBB(whom they refuse to respond) and they still ignore me. It has not worked for months and they refuse to give me a refund. I have opened ticket after...
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1.0
I didn't like
  • Customer service
#1004476
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LastPass - Worst piece of software I have ever used
Sometimes a picture says more than a thousand words... This is an error message I got from the LastPass plugin for Firefox under Linux. Shortly after this message my browser froze and eventually crashed. This happened consistently every few minutes, even though I had...
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1.0
I liked
  • What they promised
I didn't like
  • What they deliver
#990980
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Last pass is fairly complicated to use to actually generate passwords - a lot of learning to be done. I never got that far though. I was just using the free version with my existing info and passwords. It worked fine for sites with simple log ins like Amazon and Ebay...
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1.0
#994778
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Lastpass Password Management Software Review

I've had to chg passwords for everything! i want my premium charges refunded ...NOW
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1022201
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Lastpass refuses to work on Microsoft Edge, Have contacted Lastpass support a hundred times in the last 2 months and they refuse to help, there customer service is worse than comcast. They continue to say the problem is mine and nobody else has this problem. I have...
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2.2
I didn't like
  • Does not work
#976324
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Contact LastPass

Mailing Address:
LastPass
8315 Lee Highway Suite 501
Fairfax, VA 22031
USA
Phone:
(800) 830-6680
More

My pc downloaded some auto updates the other day. Since starting last pass I have been dilligently changing my pwords to complex auto generated ones and then recording in last pass. Today I wanted to log into last pass to get my email password. Even though I was...
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Anonymous
Anonymous

+1. I kept getting told I do not have the LastPass plugin for Chrome, and that my master password is incorrect. Both completely false! After trying to remove and reinstall ...

#941261
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